Glendale Auto Repair

(602) 993-4000
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

Honest-1 Auto Care is just that ... honest! Great group of guys who don't talk down to you just because your a woman and don't know anything about cars. They did a great job servicing my car and didn't pressure me to try and do more than I needed. Totally recommend you take your car to them!

5

Honest-1 really is that honest! I brought my XTerra in with a "squeak". They looked at it and said it wasn't anything to be concerned about, tweaked a couple of things and it stopped! Then it was time to pay and they said they didn't do anything but if it persists, to come back. How honest is that?!

5

I have had my Nissan Titan serviced here in the past. They first impressed me when I brought it for squeaking breaks and was prepared for bad news and a big expense. The checked it out for free and it turned out to be a piece of metal rubbing, they removed it and there was no charge. I took my truck in this weekend after being told by a competitor that I needed my brakes flushed and a new power steering hose. I am not mechanical, but I did check my power steering fluid level before taking it in and the level was full and I didn't see any evidence of leaks. They beat the price on the brake flush and they also saw no evidence of the leaking power steering hose. The hose was well over $300 and I had the appointment with the competitor set for today. Needless to say, I appreciate the honesty I have seen with these guys and the courtesy transportation they offer. I think I left because of an oil change coupon. I won't make the same mistake again.

5

I came back from camping and my overheating light came on, the fan wasn't shutting off, and a belt was squealing. I explained the situation and what was going to Tom who said they were good to work on my car right away and that it was probably the water pump. I brought it in and after reviewing it Carlos said that it was the thermostat and that the belt was dirty but still good. They flushed my system, changed the thermostat, and cleaned off my belts for free. Second time I've used H1 and don't plan on going anywhere else. Highly recommended!

5

Great service and very honest. Waiting room is nice with free coffee and the staff are super nice. I will totally be back and recommending them to others.

5

I have been taking my car to H1 for approximately 5 years. Recently, my car wouldn't start one morning. After I got it jumped I drove it to H1 to get it diagnosed. Carlos immediately hooked my battery up and told me it was a bad battery. Since my battery was under warranty I took it to Autozone where they refused to replace the battery. Instead they charged it and sent me on my way. Five days later my battery was once again dead. I went to Autozone and they told me the batter was fine and instead it was my alternator. Once again, I went back to H1. Carlos immediately hooked my car up and showed me the alternator was fine. He handed me a slip of paper to show the guys at Autozone what the problem was. I went to Autozone, after a few jumpstarts, and once again they told me the battery was fine. After heated discussion, they retested the battery which showed it was defective and replaced my battery. H1 is trustworthy and I will never take my cars anywhere else while I am in Arizona.

5

I won't even consider going anywhere else. The service has been respectful and outstanding. The only problem I had was with the roadside service agreement but I don't think they are technically part of Honest-1. I had to keep hounding them to reimburse my towing charge. It took a long time but it finally came through.

5

I read the Yelp! reviews before first going to this place. It's now a year later and I think 3 services afterward that I can say with all confidence this place is the best. I used to have a Toyota Prius and was always paranoid about bringing it to anything other than a certified Toyota service center... I have a 2003 Kia now and not so worried about the technology. In any case, I've never gotten such quick service at a low cost as with Honest-1. Tom and Carlos are always friendly and one of their mechanics even noticed a loose bolt in my hubcap, literally minutes after I had had them put on at Pep Boys. They really go out of their way to provide good service. I'll be back.

5

I was on my way out of town and I swung by my dads to give him a kiss goodbye before I left. As I pulled in, my check engine light came on. My auto guys are in the east valley where I live so I hopped on my Yelp app and found Honest-1 Auto care. I was in and out in less than 30 minutes. The issue was completely benign and doesn't effect my vehicles performance. I was relieved and delighted that they didn't tell me it was something that needed to be fixed ASAP just to make money.

5

I signed up for yelp just so I could review this place. I brought in my old Cadillac that almost nobody is willing to work on. Not only were they willing to work on it the work was top shelf. Everyone I dealt with was amazing. I didn't think an honest and dependable shop existed anymore as I have been looking for one for years. I won't even get mad next time my car breaks down. Ill just bring it back to Honest 1. Thank you Carlos!!

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