(602) 993-4000updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

The shop was clean and comfortable while I was waiting. The wait ended up being longer than expected, but the staff were very friendly and helpful. They were able to answer all of my questions and put me at ease while dealing with issues I was not familiar with at all. I would highly recommend this shop to all of my family and friends as a place you can trust to do a good job and do the right thing. Thank you.

5

I had just recently spent a lot of money elsewhere to get multiple repairs on my car and my "check engine" light went off yet again. I took it into Honest 1 Auto, as they were the closest auto shop, not expecting to leave without spending at least a couple hundred for a diagnostic and repairs. I was assured that they would only charge me for the 1/2 hour diagnostic even if it took longer to find the problem. Well, they found the problem within minutes of completing the diagnostics...turns out that the previous mechanic forgot to connect a fan in my engine. To be sure that this was the issue, they connected the fan, tested the car, and confirmed that this was the source of the problem. To my surprise, when they handed me my keys (an hour or so later), I was told that there would be no charge for any of the diagnostics or the time they spent on it due to the fact that there wasn't really a repair problem!!!! I have to say that this was the most pleasant experience I've had getting my car repaired. Other than not having to pay anything, this was the cleanest shop I have EVER been to and the staff was professional AND ultra-courteous. I will confidently bring all of our vehicles back when I do need them serviced.

5

Excellent service received at this shop. Female friendly, nice atmosphere to wait in. Accurate quote on work, no surprises. Work completed when promised.

5

I tried Honest-1 as a referral from a friend, I have had bad experience in the past with dishonest shops. so far it seems honest-1 lives up to their name. they provided exceptional service, very competitive price.

5

I Took my husband's car in for an oil change. We had a coupon that comes in that envelope of coupons every month, oil change for 19.95 25 bucks or so without a coupon. You can also get coupons for them in the coupon flyer that you get in the mail, the Clipper, or Saver, or Whatever. This place is the nicest auto repair shop I have ever seen. Free internet access that lets you browse with Firefox, play area with Xbox for the kids, flat screen TV with cable, magazines, newspapers, free coffee, and sodas and other drinks for 50 cents. Lots of comfortable waiting areas. And you will wait.... , they do repairs and are a full service shop. Still, I waited for the oil change with an appointment, albeit in the lap of auto waiting room luxury. I had a great conversation with the guys who work there about real estate, game stations, and games. They seem to enjoy their job and their working environment, the whole place seems low stress and has good vibes. I'll be back to get my oil changed, once I find another coupon. I just looked at their website and if you go here: honest-1.com you can get coupons to print and use for service. This coupon shows the oil disposal fee as 3, so it looks like you'll save 2 dollars off that as well. Turns out this is a chain and there are other locations in Portland.

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